FAQ
Frequently Asked Questions
Shower Steamers
What are shower steamers?
Shower steamers are designed to transform your daily shower into a spa-inspired experience. As warm water activates the steamer, it gently fizzes and releases luxurious aromas, creating an uplifting and relaxing atmosphere.
How do I use a shower steamer?
Place your shower steamer on your Esteam Shower Tray or on the shower floor, just outside the direct stream of water. Allow a small amount of water to reach the steamer to activate it, releasing its fragrance throughout your shower.
Can I break a shower steamer in half?
Yes. Many customers choose to break a steamer into two or more pieces to enjoy multiple showers. Simply use one piece at a time and store the remaining pieces somewhere dry.
How long does a shower steamer last?
This depends on the amount of water it is exposed to, but typically each steamer lasts for one luxurious shower. Using less direct water can help extend the experience.
Can I use shower steamers as bath bombs?
No. Esteam Shower Steamers are specially formulated for use in the shower and are not designed to be used in the bath.
Are your shower steamers suitable for everyday use?
Absolutely. Our shower steamers are designed to elevate your everyday routine and can be enjoyed as often as you like.
Products
What products does Esteam offer?
Our collection includes luxury shower steamers, microfibre-lined shower caps, microfibre hair towel wraps and authentic African net sponges—all thoughtfully designed to elevate your daily self-care rituals.
Are your products suitable for gifting?
Yes. Our products are beautifully packaged and make thoughtful gifts for birthdays, Mother's Day, Christmas, bridal parties or anyone who enjoys a little everyday luxury.
Orders & Delivery
How long does delivery take?
Orders are usually dispatched within 1–2 working days. Delivery times will vary depending on your chosen shipping method and location.
Do you offer free delivery?
Yes. We offer free UK shipping on qualifying orders. Full details can be found at checkout.
Can I track my order?
Yes. Once your order has been dispatched, you'll receive a confirmation email with tracking information where available.
Returns
Can I return my order?
If you're not completely satisfied with your purchase, you can return unused items in their original condition within our returns period. Please visit our Returns Policy page for full details.
Product Care
How should I store my shower steamers?
Store your shower steamers in a cool, dry place away from moisture until you're ready to use them. Keeping them sealed will help preserve their fragrance.
How do I care for my microfibre hair towel wrap and shower cap?
We recommend washing on a gentle cycle with similar colours and allowing them to air dry where possible. Avoid using bleach or fabric softeners to help maintain their softness and performance.
Need More Help?
If you can't find the answer you're looking for, we'd love to hear from you. Visit our Contact Us page or email our customer support team, and we'll be happy to help.